The role of quality assurance in improving the quality of education

Abstract

Preparing the internal quality assurance system framework is expected to guide and improve educational institutions' quality. Since quality is essential to a university's performance, internal quality assurance must be implemented to maintain and raise the standard of instruction. However, the quality assurance system faces various complex obstacles in its implementation. This study aims to analyze the implementation of the internal quality assurance system in graduate schools. A case study-based qualitative approach was used in this study data collection techniques with interviews, observations, and documentation. The research finds that graduate school programs' internal quality assurance system meets the "good" category demonstrated by the commitment of the institution to increase audit personnel and develop a document system as a means of integration. This study concludes that the institution's internal quality audit so far is an effort to maintain the quality of education that has been going well. In light of the study's conclusion that comprehensive papers assist the Internal Quality Assurance System, it is advised that institutions produce authentic paperwork in the future to support internal quality audits. This research contributes practically to educational institutions to improve the quality of education.

Keywords: Internal Quality Assurance System; quality assurance; quality control; quality of education