The Effect of Organizational Climate to Conflict Management among Organizational Personnel

Abstract

The study aimed to investigate the relationship and effect of organizational climate to conflict management among personnel in Wangsaphung Hospital, Wangsaphung district, Loei province, Thailand. A total of 181 personnel who have worked more than one year in this particular hospital were selected as respondents. A cross-sectional descriptive research design was employed in this study. Descriptive statistic like frequency, percentage, mean score, and standard deviation while inferential statistic such as Pearson product moment correlations and stepwise multiple regression were utilized in this study. Results indicated that the level of conflict management of respondents was at the average level (  = 3.23, SD = 0.29). In addition, those dimensions of organizational climate namely structure, responsibility, warmth, standard of performance, conflict and unity have showed significant positive and average relationships to conflict management at significant level of 0.01. However dimensions of organizational climate like reward, risk, and support also showed positive, significant but low relationships to conflict management at significant level of 0.01. Finally, finding also revealed that there are four significant predictors namely conflict, warmth, structure, and responsibility dimensions contributed 34.6 percent of variances at the significant level of 0.05. As conclusion, these four organizational climate dimensions are able to predict the conflict management among the personnel in Wangsaphung Hospital.

Keywords: Organizational climate; conflict management; personnel