Barriers to adopting e-commerce with small to mid-sized enterprises-SMEs in developed countries: an exploratory study in Australia
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Abstract
This paper aims to provide an insight about barriers affecting e‐commerce adoption with small to mid-sized enterprise—
small and medium enterprises (SMEs) in Australia. The objective of this research is also to consolidate the factors and determine the level of influence, either positively or negatively from the adopter’s perspective, on the adoption decision.
This study also examines the factors influencing e-commerce adoption decisions in SMEs in Australia. The finding says that one of the most vivid implications of e-commerce for SMEs is the potential for external communication and information gathering for market and product research. The study has found that the historical relationship problems between the business link and SMEs are still causing problems. The findings also show that in Australia, organisations and manager’s characteristics, perceived benefits, organisational culture, organisational IT competence, technological competency, IT support, availability of financial support, management commitment/support, external pressure and cost of adoption are significant predictors of e-commerce acceptance in the SMEs and have significant relationships with e commerce adoption in Australia.
Keywords: E-commerce, barriers, Internet, small to medium‐sized enterprises-SMEs, adoption, Australia.
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