Cloud computing adoption in small and medium-sized enterprises in Poland – benefit analysis

Abstract

Small and medium-sized enterprises (SMEs) operating in a turbulent and fast-moving environment introduce innovative solutions, including new ICT, in order to survive or achieve a better market position. A number of studies show that the quality of ICT infrastructure and Information Systems supporting business processes has significantly improved in recent
years in the case of manufacturing SMEs. The cloud computing model with a new subscription payment system creates new opportunities for collaboration and tends to increase productivity, which is one of the main factors behind its extensive proliferation. Our research continues studies in the area of cloud computing adoption seen from an organisational perspective. The aim of the paper is to analyse the benefits of using cloud computing solutions by small and medium-sized manufacturing enterprises in Poland. The implementation of this objective required, on the one hand, a review of the literature and previous studies on the application of the cloud computing model in SMEs, and, on the other hand, conducting our own research among this group of enterprises. Quantitative research was carried out using a survey questionnaire from December 2017 to February 2018, with the use of the CATI technique, among 277 small and medium-sized manufacturing enterprises in Poland. The analysis of the obtained research results shows that SMEs see the benefits of using cloud computing solutions and perceive these solutions in terms of processes supporting business management. These entities most often use less advanced cloud solutions, i.e., email services, data collection and storage and instant messaging systems, that facilitate communication with the environment, improve the flow of information and documents and support production processes.

Keywords: Cloud computing adoption, manufacturing companies. SMEs.