Leveraging artificial intelligence for enhanced business operations: challenges and opportunities
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Abstract
This paper provides a comprehensive literature review on the integration of Artificial Intelligence (AI) into business operations, focusing on its transformative potential and the associated challenges. The study explores how AI is reshaping traditional business practices, from enhancing customer interactions and optimizing supply chain management to enabling data-driven decision-making. The discussion of important uses of AI, including chatbots, predictive analytics, and AI-driven marketing tactics, is supported by actual business examples from organizations like Amazon, Coca-Cola, and Bank of America. The evaluation also emphasizes the need for responsible AI deployment by addressing important topics such as worker dynamics, ethical concerns, and legal constraints. Additionally, new developments in robotics and quantum computing are emphasized as potential paths for AI's development in the future. The results highlight how crucial it is to strike a balance between innovation and morality to guarantee that artificial intelligence (AI) advances both corporate expansion and public welfare.
Keywords: Artificial intelligence; AI applications; business operations, transformative technology.
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