QR code payment technology in university commercial restaurants: Analyzing student perceptions of usefulness, ease, and trust
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Abstract
This study examines key determinants influencing students’ adoption of QR code payment systems in campus dining contexts, addressing the limited research on technology acceptance in such settings. The objective was to assess the roles of perceived usefulness, ease of use, and trust in shaping willingness to adopt these systems. Data were collected from 161 students who regularly use QR code payments through a structured questionnaire. Findings indicate that perceived usefulness and ease of use are the primary drivers of adoption, reflecting the importance of practicality, efficiency, and user-friendly design. While trust exerted less direct influence, it remained relevant due to concerns over security and privacy. Beyond facilitating transactions, the integration of such payment systems was observed to contribute to a more modern and technology-enriched campus environment. The study provides insights into optimizing payment technologies to enhance student experiences and support the evolution of digitally responsive educational spaces.
Keywords: Digital adoption; ease of use; payment technology; perceived usefulness; trust.
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