Strategies for building an inclusive culture in higher education
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Abstract
This study investigates the organizational culture within an inclusive higher education environment, focusing on how institutional values and practices support diversity and social responsibility. Addressing the gap in understanding how inclusive values are embedded in the culture of higher education institutions, the research adopts a qualitative case study approach. Data were collected through in-depth semi-structured interviews, observations, document analysis, and review of audiovisual materials. Analysis procedures included transcription of interviews, examination of field notes and supporting materials, generation of overarching themes, and interpretation of patterns related to inclusivity. The findings reveal that the organizational culture strongly emphasizes respect for diversity and actively responds to social concerns by establishing dedicated spaces for consultation and support services for individuals with special needs. These practices reflect a commitment to inclusivity not only in policy but also in daily academic and administrative operations. The study contributes to the broader discourse on inclusive education by highlighting how institutional culture can be intentionally shaped to support equity and access..
Keywords: Higher education; inclusion practices; institutional culture; organizational values; qualitative research
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