Triage knowledge levels of nurses in Turkey: A study in state hospitals in Samsun
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Abstract
Today, triage is most commonly practiced in emergency departments due to the increase in the number of patients admitted to the emergency services. Nurses who will take part in triage stated that they should receive special education on this subject, be equipped with knowledge, skills, behaviour, critical thinking, fast and correct decision-making abilities and have professional characteristics. This research was carried out as a cross-sectional study between 27/09/2019 and 10/12/2022 in order to determine the triage knowledge levels of nurses working in Turkey (a study conducted in state hospitals in Samsun) and the factors affecting this situation. The population of the study consists of 324 nurses in total; some of them work in the emergency services of 16 hospitals; the research was completed with the participation of 300 nurses. Data are presented as percentage and median (min–max). The level of significance has been taken as p ˂ 0.05. In the research, it has been determined that 64.7% (n = 194) of them were female and 65.0% (n = 195) have a bachelor's degree. The majority of nurses (84.0%, n = 252) stated that they received triage training during their vocational training. On the other hand, in this research, the majority of nurses were asked ‘Do you think that the training you received after graduation benefited your clinical practice?’ and 43.0% (n = 86) reported ‘sometimes’ applied, while 36.5% (n = 73) reported that it was ‘yes’ applied. The research findings show that the nurses’ triage knowledge was moderate and that vocational and postgraduate training affected their triage knowledge. It is recommended that institutional managers implement regular and continuous in-service training programmes for health personnel, nurses and support their participation in certification programmes to improve their triage knowledge.
Keywords: Triage, nursing, knowledge levels.
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