The risk of non-compliance in the context of a banking business model
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Abstract
The article is an attempt to identify the scope and nature of interactions that occur between the demands of compliance and business models of banks. Particular emphasis is placed on the challenges that are generated by the need for compliance in the context of the created value and its relationship with customer experience, and in the context of the management of the bank's operating model. Crucial contact points of business models and compliance audits have been identified. The Authors recognized as key tendency of changes the trend to reduce business complexity of financial entities, as well as the integration of compliance management with elements of the business model of banks and of treating it not only as an onerous restriction, but also as a stimulator of changes and the search for new solutions.
Keywords: bank; non-compliance risk; business model; operating model
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