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This paper presents an overview of the issues related to the readiness of Polish hotel establishments to develop business tourism services. Hotels that support business tourism need to constantly evaluate the potential competitiveness of tourism offers, to enable them to improve their product development. Modern trends in these services are forcing the industry into continuous improvement and innovation. The aim of this paper is to identify new innovative amenities for business tourism around the world and, consequently, to diagnose the competitiveness of facilities in Polish hotels. Statistical data shows that business tourism in Poland has many development opportunities. However, for their effective utilisation, hotel establishments should develop their resources in terms of both quantity and quality.
Keywords: Business tourism, accommodation services, amenities.
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