Adjustment for elderly and disabled tourists in polish hotels-strength or weakness
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Abstract
Purpose: The environment may create or maintain internal and external barriers to the participation of elderly people and people with disabilities in life. The purpose of this paper is to evaluate accessibility of hotels for the segment of elderly people and people with disabilities in Poland.Design: The study established a research hypothesis: The hotels are not prepared for the segment elderly people and people with disabilities. The paper analyses the market hotels in Poland.Findings: Results of the research conducted show that hotel must be adapted to the needs of the segment of elderly people and people with disabilities.Originality: Not a lot of research has been done on accessible hotel tourism for elderly and disabled guests. The paper presents suggestions on what the disabled guests await from the polish hotels.
Keywords: disabled tourist, elderly, seniors, disability, accessible object
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