Developing a self-paced online learning platform for computer servicing using Google Sites
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Abstract
The increasing demand for flexible and accessible technical education has intensified the need for innovative digital learning solutions in computer servicing. Although online platforms are widely used in general education, limited research has examined the design and effectiveness of structured self-paced environments specifically tailored to technical skill development. This study addresses this gap by developing and evaluating a self-paced online learning platform for computer servicing using Google Sites. The platform was designed for learners of all levels and incorporates structured modules, video tutorials, interactive quizzes, hands on exercises, discussion forums, and peer support to promote practical competence in hardware fundamentals and troubleshooting. An iterative design process guided by usability testing and user feedback informed continuous refinement of the platform. Findings indicate that the platform strengthens practical skill acquisition and facilitates the integration of theoretical knowledge with applied tasks. High levels of usability and learner engagement were observed. The study contributes to digital technical education by demonstrating how thoughtfully designed self-paced platforms can broaden access, support workforce skill development, and enhance experiential learning outcomes.
Keywords: Computer servicing; digital learning; instructional design; online education; technical skills
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