Educational communication skills and their problems among students of Princess Rahma University College at Al-Balqa applied university

Abstract

The study aims to determine the reality of practicing educational communication skills among students at Princess Rahma University College (Al-Balqa Applied University) and the problems they face in practicing communication skills. The researcher used the descriptive method and a questionnaire consisting of two parts: the student’s communication skills and the communication problems they face. The researcher used the statistical analysis program SPSS to extract the results which were applied to Cluster random sample of (145) male and female students with the percentage of 14% of the sample population. The results showed that the degree of practicing communication skills among the students at Princess Rahma University College was (moderate), while the most practiced skill was the speaking skill and the least was understanding and accepting others. the results also indicate that there are significant problems in educational communication among students of Princess Rahma University College that came to a high degree, where the field of the university environment came in the first place, followed by the field of study materials, while the field of faculty members came in the last place. The study found that there are statistically significant differences in the degree of the existence of educational communication problems among the students of Princess Rahma University College due to gender, academic level, and specialization variables. The research recommended constructing a new building for the college, providing classrooms with electronic educational devices, and developing the content of the study materials.

Keywords: communication problems, Princess Rahma University College, Al-Balqa Applied University.